Off-Campus Banner Access

Off-Campus Banner Access / VPN

How do I setup and use the Virtual Private Network (VPN) connection?

Remote access to The Helena College University of Montana's network is available by connecting your device to Cisco's AnyConnect Secure Mobility Client Service. Click on the appropriate link below for installation steps. Once installed, login with your NetID and password. 

NOTE: You must be granted permission to use remote VPN software. Please complete the Off Campus VPN Access Request Form. You must also abide by the University's acceptable use policies and agree to use your account according to these policies.

Check with your IT departmental technical support staff for assistance with setting up your campus computer so that it is configured correctly for access from off campus.

Installation steps

If you are not a Banner user who has Java installed on your computer you will be prompted to manually download and install the Cisco AnyConnect VPN client.  To ensure proper installation of the AnyConnect client, please uninstall any earlier Cisco VPN clients, restart your computer and then install the new client.

Troubleshooting tips - 

If you don't see the cisco AnyConnect icon in the tray in the lower RH corner, after installing the client, under the 'up' carrot, which looks like a grey globe with a lock in front of it, restart your computer and give it a few minutes. Then check for the Cisco icon again, it should be there.

Be sure to uninstall earlier VPN version and reboot before installing Cisco AnyConnect client.

If you experience problems logging in after your VPN request has been approved, reset your NetID password from the Change Password then try logging in to VPN again.


Contact Information

Email: IT@helenacollege.edu
Phone: 406-447-6960

Helena College Chat